Attractions depend on ticketing, CRM and membership income working together. UK attractions also have needs that international products don't always cover, from Direct Debit memberships to Gift Aid.
We've worked in this sector since 2014: first inside Royal Botanic Gardens, Kew, and since 2017 alongside Gateway Ticketing Systems, whose Galaxy platform runs ticketing at major attractions.
Organisations we've worked with
UNESCO World Heritage Site
Royal Botanic Gardens, Kew
Recovered a joint ticketing and CRM programme, then ran Kew's IT programme — including PCI DSS compliance delivered in-house.
Read the case study →UNESCO World Heritage Site
Royal Museums Greenwich
UK Direct Debit memberships and payment plans on Galaxy, across web store and tills.
Read the case study →Oxford
Ashmolean Museum
Direct Debit on Galaxy, with a payment experience matched to the museum's own ticketing site.
Read the case study →UNESCO World Heritage Site
Ironbridge Gorge Museum Trust
Direct Debit memberships on Galaxy, from payment page to membership status updates.
Read the case study →We've also built API and payment gateway integrations for Convious, an e-commerce and ticketing platform for attractions, and still host and support the middleware.
What we help with
- Integrations, plugins and companion apps for Galaxy
- Direct Debit memberships and payment plans
- Gift Aid, vouchers and UK payment providers
- Connecting ticketing with CRM and membership data
- Client-side assurance on ticketing and CRM programmes
- Reporting that brings visitor, membership and sales data together
Running Galaxy in the UK?
UK Galaxy sites tend to share the same gaps — Direct Debit, Gift Aid and UK payment providers. We already know the platform, the plugins and the problems.